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Blog

What Is Included in Sales Cloud Unlimited: Detailed Guide

Sales and Marketing teams are increasingly leveraging advanced technologies like CRM, Artificial Intelligence, and Machine Learning to boost their effectiveness. Studies and research indicate that almost 90% of sales organizations have significantly improved their operations by leveraging smart insights and streamlined workflows. One standout solution tailored to meet the specific needs of sales is the Salesforce Sales Cloud Unlimited Edition.

In this comprehensive guide to Sales Cloud Unlimited, we will delve into the features of Salesforce Unlimited Edition, examine the Sales Cloud Unlimited benefits, and try to understand Salesforce Sales Cloud role in augmenting productivity.

What is Salesforce Sales Cloud Unlimited Edition? 

Salesforce Sales Cloud Unlimited Edition is the ultimate solution for an enhanced selling experience within the Salesforce platform. Designed to accommodate organizations of any size, UE offers a comprehensive end-to-end package, presenting a unified and seamless solution. This product caters to both Salesforce Admins and users, providing various options to elevate and optimize their experiences. Notably, the built-in artificial intelligence (AI) is integrated across all business processes, promising efficiency and intelligence. 

 While the traditional Salesforce Sales Cloud Unlimited Edition has been a longstanding choice for in-CRM seller experiences, the introduction of the Salesforce Sales Cloud Unlimited Edition+ edition expands the horizon. Salesforce Sales Cloud Unlimited Edition+ goes beyond the standard by incorporating a broader range of products, including Sales Planning, Revenue Intelligence, and integration with Slack. With its extended capabilities, this new bundle transforms the user experience into a more diversified and enriched journey. 

What is included in Salesforce Sales Cloud Unlimited Edition? 

Now, in this comprehensive Salesforce CRM Unlimited Guide, let’s delve into the features of Salesforce Unlimited Edition to understand what is included:

Built-In AI Solutions 

Its powerful integration with Sales Cloud Einstein and Einstein Activity Capture is at the heart of Sales Cloud Unlimited. This dynamic duo introduces cutting-edge features such as Conversation and Email Insights, offering intelligent recommendations, coaching possibilities, and seamless access to crucial information. These elements collectively propel your team’s productivity to new heights, leveraging the power of artificial intelligence. 

Sales Engagement, Inbox, and Automation 

Formerly recognized as High-Velocity Sales, the Sales Engagement component is tailored for virtual teams engaged in customer interactions. Coupled with Salesforce Inbox, this feature ensures a streamlined, reportable, and high-quality customer experience across the entire spectrum of interactions. It provides a cohesive platform for managing customer engagements efficiently and effectively. 

Sandbox Support  

Sales Cloud Unlimited Edition includes robust development and testing strategies support. Providing various sandbox types, including a complete copy sandbox, a partial copy sandbox, and multiple developer sandboxes, ensures flexibility in testing and development processes. This feature is crucial for maintaining a controlled and efficient environment for system enhancements. 

Premier Success Plan 

The Premier Success Plan offers a comprehensive 24/7 support system beyond conventional support structures. Also, it provides expert-tailored resources, ensuring that you and your organization are set up for success. The plan offers personalized assistance, resources, and guidance, adding an extra support layer to enhance your overall Salesforce experience. With the Premier Success Plan, Salesforce Sales Cloud Unlimited Edition strives to provide a holistic and tailored support framework. 

How to Maximize Sales Cloud Unlimited benefits? 

Here are the best strategies that you can incorporate to unlock the full potential of Sales Cloud Unlimited Edition benefits:

Streamlined Communication with Einstein GPT 

Einstein GPT for Sales, available in Unlimited and Unlimited+ editions, simplifies communication. Sales reps can create personalized Sales Emails and Call Summaries effortlessly, making it easier to engage with clients. This feature enhances communication efficiency and strengthens client relationships. 

Holistic Insights with Data Cloud 

Integrate Data Cloud seamlessly to get a complete view of your B2B clients. The free Data Cloud Account for Sales Cloud Enterprise edition and above offer unified profiles. You can strategically use Data Cloud credits to enhance your B2B data processes, tailoring them to your specific needs. 

Easy Deal Tracking with Pipeline Inspection 

Make deal analysis hassle-free for B2B scenarios with Pipeline Inspection. Enable sales reps and managers to view and analyze deals within Salesforce effortlessly. This user-friendly feature provides detailed insights, helping you track and understand deal progress for B2B sales opportunities. 

Efficient Call Analysis with Einstein Conversation Insights 

Transform your approach to analyzing calls with Einstein Conversation Insights. This feature automatically transcribes and highlights vital parts of B2B conversations. Managers can use features like Jump to Key Moments and Opportunity Matching to streamline coaching and drive B2B deal progression. 

Smarter Relationship Management with Einstein Relationship Insights: 

Simplify information gathering for B2B accounts and key players using Einstein Relationship Insights. This AI-powered feature continuously learns from your B2B sales activities and consolidates information. Set it up quickly to bring critical B2B relationships to the forefront, ensuring a more informed and strategic approach. 

Conclusion 

To sum up, Sales Cloud Unlimited Edition stands out as a robust solution within the Salesforce ecosystem. From its intuitive communication features, such as Einstein GPT, to the comprehensive insights offered by Data Cloud, this edition caters to diverse organizational needs.  

 For a smooth experience with Sales Cloud Unlimited, partnering with Manras, a reliable Certified Salesforce Consulting Partner, is a smart choice. Manras brings valuable expertise to help you unlock Sales Cloud’s full potential, making communication easy, gaining valuable insights, and ensuring success in every aspect. 

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