Salesforce for Health Care

Deliver quality care and empower your healthcare team
Challenges the Healthcare industry was facing before Salesforce CRM

Quality of care services

Oftentimes, the healthcare industry is forced to focus on volume over value while delivering healthcare services. It results in low patient satisfaction.

Healthcare records for better services

The Healthcare industry needed a centralized platform to personalize customer services. Before Salesforce, access to the patient's data and reports wasn't easy.


Salesforce is an interoperable system that allows data sharing across platforms to avoid disjointed services and poor customer experience.
How Salesforce CRM is reforming the Healthcare industry

Salesforce improves patient engagement in the following ways:

Better functioning

Salesforce provides tools to manage end-to-end healthcare business functions.

Personalized patient experience

The 360-degree patient view enables the healthcare team to engage better.

Fast decisions

The string health cloud system processes data in a short time. It saves time, speed-up medical interactions, and helps in making quick decisions to provide efficient healthcare services.

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Solutions Manras is providing to empower the Healthcare industry

Manras simplifies Salesforce for you to increase your call center performance by 2 times, sales by 37%, patient follow-up by 60%. It also has reduced patients’ no-shows by 50%. Here is how the Manras helps improve the healthcare services:

Single platform for multiple functions
Patient care coordination

Single platform for multiple functions

Manras customizes Salesforce solutions to meet the needs of your business. The customizes salesforce provides multiple functions to improve healthcare services like:

  • Call-centre CRM: Fetches real-time patient data and helps in monitoring patient context and engagement
  • Marketing Automation: Tracks lead conversions, ROIs, revenue, and automates workflow
  • Lead Management: Captures and distributes lead, checks lead status, analytics, and reports
  • B2B Field Sales: Geo-tags and gets more business by increasing tie-ups
  • Feedback Handling: Gathers feedback from multiple touchpoints
  • Offerings: Sends offers and coupons to patients to upsell and cross-sell treatments and products
  • Patient Engagement: Enhances patient experience improve relationships and outcomes with them


Medical data of a patient is confidential and prone to cybercrime. The Manras helps you implement salesforce for robust security features at different levels-infrastructure, application, and network. Salesforce shield allows visibility of who is accessing the information and how that information is used.


Manras helps with medical billing solutions, lab web portals, clinic software development, drug database integrations, online research, and analysis tools.

Patient care coordination

Manras helps you in getting access to the medical fraternity to share patients’ historical health records and collaborate with experts for planning effective treatment options. It improves the overall quality of patient care.

Salesforce Clouds

We have all the Salesforce cloud solutions you need. Explore the right option for your business today!


Salesforce Sales Cloud

Customize the sales cloud to the needs of your sales team so they can close more deals using intelligent insight tools. Get started with sales cloud today to automate processes, connect with other clouds, and integrate with third-party solutions.

Salesforce Service Cloud

Delight and empower your customers with exceptional services through the service cloud. With it, your agents will have access to all the information they need to provide excellent customer service, including cases, operations, knowledge, and field service data.

Salesforce Community Cloud

Manaras gives you unparalleled information to promote customer success incorporate personalization into communities through customization.

Salesforce Marketing Cloud

You can build personalized journeys for your prospects and customers. We can connect and configure powerful cloud tools ‘for you to drive intelligent market automation.

Salesforce Pardot Services

We make your B2B marketing campaigns smarter and more effective. We also help you measure their ROI. All you have to let us do is configure and connect Pardot to your Salesforce system.

Salesforce Non-Profit Cloud

Build and nurture life-long relationships with donors and fundraisers in a community with a non-profit cloud. We will configure the cloud for your specific needs to increase your fundraising effectiveness, manage events, and measure success.

Salesforce Financial Services Cloud

You can track clients' investments, financial assets, securities, bank accounts, insurance policies, assets, liabilities, and financial goals can be tracked using our Financial Services Cloud.

Salesforce Experience Cloud

You can now connect your partners, customers, and employees to drive collaboration and self service in a central experience cloud. Get brilliantly customized front ends that can help you harness the power of data.

Salesforce Health Cloud

Health Cloud Service was established to support use cases in life sciences. As part of our customer's success, each health client can reach a robust partner ecosystem.

Salesforce Commerce Cloud

It is not hard to engage or deliver unique shopping experiences. We can build a commerce cloud to meet the unique challenges your B2C or B2B business faces.

Salesforce Einstein

Using artificial intelligence, you can achieve Einstein-level smartness for your business – all you have to do is put data in CRM. We can configure standard Einstein applications to create insightful dashboards and custom smart assistants.

Salesforce Platform

It has never been easier to build apps that meet your employees’ and customers' unique needs. We spend time with you to understand your challenges and deliver a Salesforce platform suited to your needs.

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