Find the Right Salesforce Consulting Partner in Vietnam
The businesses in Vietnam are adopting the new way of doing business and with the advanced technologies and AI, the businesses are not only moving faster but also getting smarter. Salesforce is the most used CRM in Vietnam and is advancing almost every day.
In such times when salesforce has become the number one CRM software it is a challenge to find the right salesforce consulting partner in Vietnam, and finding the right salesforce consulting partner is not only a necessity but also important. A good salesforce consulting partner can not only help you with understanding the new features but can also assist with implementing those features.
With the salesforce innovations happening at a rapid rate, in addition to finding the right salesforce consulting partner it is also essential to train your teams for these updates, help them understand the new features in detail and work on developing the internal skill sets.
Why Does Finding the Right Salesforce Consulting Partner Matters?
Salesforce is not just any usual CRM that is common to all. It is an advanced CRM software that can be integrated with your existing business and make the workflows smarter, faster, and smoother than ever. So, in order to maintain the business efficiencies and scale productivity it becomes crucial to find the right salesforce consulting partner in Vietnam.
In addition to improving business workflows, a good salesforce partner will understand your needs thoroughly and then identify the best salesforce module in relation to your business.
Also, the verified salesforce consultants will be capable of not only selling you the right package but will also help you in its implementation, provide proper demo of how to use the software, help with consulting, managed services and other aspects as well. This means that you should opt for a salesforce partner that will provide you a complete 360 degree solution to scale your business workflows via an advanced CRM software.
How to Find the Right Salesforce Consulting Partner in Vietnam?
Although the Vietnamese Businesses are adopting the latest technology it is still a struggle to catch hold of a partner that provides top notch salesforce consulting services. Now the main question here is, how to find that perfect fit and what to look for exactly when scouting for a salesforce consulting partner in Vietnam.
Clarify your Business & Project Goals
The first step to find the right salesforce consulting partner in Vietnam is to be clear with your business and project goals. When reaching out to a salesforce partner company be sure that you define your needs concisely and not vaguely.
When you are clear with your business needs and know the problem you wish to solve with a CRM integration, the right salesforce partner will help you shape these goals into a proper and detailed project plan.
Certifications and Technical Knowledge
When scouting for a partner to integrate your current CRM with salesforce, always make sure that you look for a consulting partner that has a verified certification of being a salesforce partner and the team they work with are knowledgeable with salesforce services and are capable enough to handle any queries that comes their way.
While certifications matter, it is also necessary to tick all the boxes. You should get a proper understanding of how the partner company has integrated salesforce and what all clouds (ERP, Marketing etc.) have they worked on.
This analysis and understanding will help the businesses in Vietnam get a clearer vision of how exactly the salesforce partner company works and if it will align with your business goals or not.
Check Track Records, Deliverables, and References
On the journey to find the perfect salesforce consulting services in Vietnam it is important to check the track records of the company. It is advised that you do thorough research by checking the company reviews on trusted platforms.
Businesses should also ask for relevant case studies, customer reviews and past records where the Salesforce CRM has been implemented and the impact that it has created on that particular business. This will strengthen the companies’ trust in the partners and they will be converted to a client faster.
Long Term Support and Strategy
A perfect salesforce partner company will not be the one that backs off once the solution is implemented. Instead, it is the one that will stay with you even after the implementation stage. When partnering with a company to implement or integrate the salesforce CRM it is important to know if they provide after implementation services like documentation, modification, knowledge transfer and ongoing support.
Flexible and Scalable Engagement Model
The Business environment is dynamic and is constantly changing. And with that, the salesforce CRMs also keep getting advanced.
Therefore, when looking for a salesforce partner company it becomes essential to check if their models are adaptable to change and if they will blend seamlessly into your current flow without disturbing the business and disrupting the important workflows.
Common Services to look for When Finding a Salesforce Consulting Partner
When a business looks for partnering with a Salesforce consultant they most often want someone who can integrate the technology, provide after support, help with staff augmentation, provide proper consulting and provide customer support. A 360 degree solution is what the companies look for.
Salesforce Consulting Services
A good salesforce partner company will guide you about the most relevant salesforce packages in accordance with your business needs. Not only this, they will also guide you about how the entire process works, what is the cost of the package best suited for you, and how it will improve and impact your business performance.
Salesforce Implementation
Once the business and the business needs have been understood, the salesforce partner will help you by devising a solution that is specifically tailored to your business needs with the scope of modification if required. The team of experts will connect with you and be in constant touch to give you the perfect solution.
Salesforce Integration
A reputed salesforce consulting partner is not only catering to devising a solution from scratch but can also integrate salesforce workflows within your intern CRM. This will be done without hampering your internal workflows and the data will remain intact. Except, the data will now be available on a single platform rather than multiple platforms.
Salesforce Staff Augmentation Services
A certified salesforce staffing partner can help you hire qualified and resourceful salesforce professionals in limited time and with reduced costs. With the help of the salesforce staff augmentation services, companies in Vietnam can easily get knowledgeable salesforce resources who can be hired for single or multiple projects saving both time and costs.
Potential Risks to be Assessed Carefully when hiring a salesforce partner in Vietnam
Finding a perfect match for your salesforce needs in Vietnam can prove to be a risky cost if certain elements are neglected. This includes everything from possessing the right knowledge to working in varied timezones.
Industry Specific Knowledge
While many salesforce partners are capable enough to implement and integrate the CRM, many of them lack industry specific knowledge. A relevant salesforce consulting partner in Vietnam should have the knowledge about implementing salesforce across industries like Healthcare, Finance, Real Estate CRM Solutions, Insurance, and the like.
Time Zones and Availability
When choosing a salesforce partner company, essentially outside your country, it is extremely important to check if they will be willing and available to work within the country specific time zone. Even though it may not be backed by 24*7 support, but they should be able to handle those queries within a set time and work in accordance with the company.
Over Reliance on a Partner
It is advised that the companies working with a salesforce consulting firm make dedicated arrangements for internal knowledge transfer so that they are not completely dependent on the partner and can function without the help if required.
Conclusion
Companies are making a shift in their business style and moving towards easier workflows and smoother customer experience. To find the right salesforce consulting partner in Vietnam, companies should essentially look for partner firms that are capable of providing end-to-end salesforce solutions in different industries and are also budget friendly without any hidden costs.
The agenda to work with a salesforce consulting firm is to make the workflows smoother and get rid of unnecessary manual work and reduce costs and time both. This will make way for important tasks and employees will be more productive with business leading to the growth of the overall business.
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