Case Study Successful E-Commerce Brands Powered by Salesforce Commerce Cloud

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud, also known as Salesforce B2C Commerce, is a cloud-based eCommerce platform that is made to help businesses. Manras helps in integrating Salesforce commerce cloud unique, smooth, and user-friendly experiences that can work across different channels, like web, mobile, social, and more.

What are some of the successful E-commerce brands powered by the salesforce commerce cloud?

Some of the E-commerce brands powered by Salesforce Commerce Cloud are mentioned below:

Adidas:

To speed up its e-commerce process, the global sportswear company adopted Salesforce Commerce Cloud. Adidas was able to improve consumer satisfaction and boost sales through the use of features like specific product suggestions and an easy payment method.

UGG:

The footwear and clothing company UGG built an organized online shopping experience over various channel. They did it by using Salesforce Commerce Cloud. UGG got a full view of client interactions and improved customer service.

Puma:

Salesforce Commerce Cloud has been used by Puma, an important brand in the sportswear sector, to help with its digital commerce activities. Puma successfully grew its online reach by offering clients personalized shopping experiences. They made use of the platform’s cross-channel sales features.

L’Oreal:

To upgrade its online shop for direct sales to customers, the global cosmetics company L’Oreal used Salesforce Commerce Cloud. L’Oreal managed to increase online sales and protect its customer base with features like AI-powered product like IdentryX recommendations and mobile-ready shopping carts.

Birkenstock:

Known for its well-known sandals, Birkenstock teamed up with Salesforce Commerce Cloud to boost its digital marketing plans and modify its online store. Birkenstock grew brand loyalty and sales by using the platform’s market segmentation and targeted promotion features.

Why do you need Salesforce Commerce Cloud?

Better Design: This ensures that the layout and content adjust perfectly to various screen sizes, providing a proper experience across devices.
Fast Loading Speeds: Improve your website’s performance by reducing HTTP requests, leveraging browser caching, and optimizing images and code. Manras gives you access to tools like Google Page Speed Insights to find areas for improvement.
Mobile-Friendly Navigation: For example, use hamburger menus or collapsible navigation to save screen space while still providing access to essential categories and pages.
Smoother Checkout Process: Use a smooth, single-page checkout with autofill capabilities for form fields. You can also offer guest checkout options to reduce the need for account creation.
Optimized Search and Filters: Make it easy for mobile users to find products by simply using a search option with suggestions and filters. Allow users to filter their search results based on options such as price, brand, size, and color.
Mobile Payment Options: Give your users an access to a variety of mobile-friendly payment options such as digital wallets (e.g., Apple Pay, Google Pay). This gives one-click checkout solutions, and payment gateways made specially for mobile devices.
Visual Content: Compress images to reduce file size and use responsive image techniques to serve appropriately sized images based on the user’s device.
Progressive Web App (PWA) Features: PWAs offer offline features, like push notifications, and faster performance, which will increase user engagement.
User Testing and Feedback: Collect feedback through surveys, user interviews, and analytics to refine and improve the mobile shopping experience.

Conclusion

These are a few of the successful e-commerce companies that used Salesforce Commerce Cloud. Manras helps in creating unique, smooth, and user-friendly experiences while integrating salesforce in your system.

Manras Salesforce Commerce Cloud intergration service lets you work across different channels, like web, mobile, social, and more.

By using Salesforce Commerce Cloud Integration and consultation services from Manras your firm will improve digital trade more efficiently.

For more insights, updates, and expert tips, follow us on LinkedIn.