Hire Forward Deployed Engineers on Contract
The gap between a working product and a deployed, adopted solution is where most enterprise projects lose momentum. Manras provides experienced Forward Deployed Engineers who work directly inside your AI-backed environment, remove technical blockers, and get your product delivering real value faster.
80%
Faster Time to Value
8x-10x
Higher Product Adoption
98%
Success Rate
48 hrs
Onboarding Time
100%
Customer Satisfaction
How Forward Deployed Engineers Create Business Impact
The era of passive AI assistants is over. Agentforce delivers measurable ROI across every revenue-critical function from day one of deployment.
01
Deployment of AI Solutions
Quite a number of AI solutions look good on paper, but they do not manage to be implemented. FDEs will deal with all the details related to integrating the solution into an already existing system, configuring the data pipeline, and validating the output against the customer’s actual workflow.
02
Integration of the Enterprise System
The integration of your new product into the customer’s stack requires a number of security-related issues that cannot be properly accounted for in any implementation strategy. FDEs develop and maintain the integration process themselves, which eliminates the need for repeated communication with your customer’s IT department.
03
Customer Workflow Engineering
Customers seldom embrace software the way it is made. In this regard, FDEs analyze how teams really work and customize the product accordingly. Workflow engineering through practical application is much more effective in ensuring adoption than training.
04
Technical Discovery & Solution
Before the start of implementation activities, the FDE performs discovery sessions to discover integration needs, data quality issues, and approval roadblocks that otherwise would have emerged later in the project cycle.
05
Salesforce Platform Optimization
For organizations running Salesforce, FDEs configure objects, automation rules, and data flows to match operational requirements. They work across Sales Cloud, Service Cloud, and custom applications, ensuring the platform delivers measurable outcomes rather than just storing data.
06
Implementation Acceleration
When a deployment is behind schedule, bringing in an FDE on contract provides targeted execution capacity without the overhead of a full hiring cycle. They can orient quickly, take ownership of specific workstreams, and unblock timelines that have stalled.
Always-on
customer engagement
AI agents handle queries, escalations, and follow-ups 24/7 no additional headcount required.
Faster sales cycles
Agents qualify leads, schedule demos, send proposals, and update opportunities freeing reps to close.
Smarter marketing pipelines
Personalise every touchpoint automatically, based on real-time behaviour and CRM context.
Enterprise-grade trust
Built-in security, compliance, and auditability AI adoption without compromising governance.
Native to your existing stack
Works inside Sales Cloud, Service Cloud, Marketing Cloud, and Slack no new tools to adopt.
Low-code agent builder
Design custom agents using Agent Builder define topics, instructions, and actions without complex code.
Salesforce Agentforce:
Working AI, Not Helper AI
Agentforce is the AI technology from Salesforce which is self-directed as opposed to being an artificial assistant whose actions must be directed through commands. The Agentforce platform works continuously in your Salesforce system, and it does so based on your actual CRM data and the Einstein Trust Layer framework.
In contrast to conventional automation and chatbots, Agentforce’s agents work entirely within the process and do not require human involvement from start to finish, from qualifying a lead and following up all the way to solving a support case and updating your records.
How Manras Implements Agentforce From zero to Autonomous
In just 4 steps
Our proven implementation framework takes you from initial discovery to production-ready agents with clear milestones, zero guesswork, and ongoing support built in.
Step 1
Discovery &
use-case mapping
We audit your Salesforce environment, CRM data quality, and business workflows to identify the highest-ROI Agentforce use cases for your industry. Deliverable: a prioritised agent roadmap.
Step 2
Activate
SF Data Cloud
Every effective agent runs on clean, unified data. We activate Salesforce Data Cloud, connect your data sources, and build the real-time data foundation your agents rely on to reason accurately.
Step 3
Agent design
& build
Our certified architects configure agents using Agent Builder — defining topics, instructions, trusted actions, and escalation guardrails. Each agent is tested rigorously before go-live.
Step 4
Deployment, training &
managed support
We deploy to production, train your teams, monitor agent performance metrics, and provide ongoing managed services to continuously improve outcomes over time.
Brands That Are Already Winning With Us
Agentforce built for your industry, not just your CRM
Generic Agentforce implementations leave value on the table. Manras brings deep industry expertise to design agents that understand your specific workflows, compliance requirements, and customer journeys.
Real estate
Qualify property enquiries, schedule site visits, and manage post-booking service — 24/7, without manual agent effort, follow-up gaps or operational delays.
- Lead Qualification
- Scheduling Visit
- Post-sale support
Financial Services
Automation of KYC onboarding, answering of policy questions, detecting fraudulent activity, and giving personalized advice within regulatory limits.
- KYC Automation
- Fraud Detection
- Policy Questions & Answers
Healthcare
Facilitate appointment booking, post-appointment reminders to patients, drug administration reminders, and insurance pre-approval process in Health Cloud.
- Appointment Booking
- Patient Reminders
- Drug Administration Reminders
Manufacturing
Respond to dealer inquiries, manage warranty claims, purchase of spare parts, and field service appointments through integration of ERP systems via MuleSoft.
- Dealer inquiries
- Warranty Claims
- Field Service Management
High Tech & SaaS
Faster sales cycles through AI-based demo scheduling, nurture trials, give churn prediction alerts, and personalize onboarding for higher conversion rates.
- Trial nurturing
- Churn prediction
- Demo scheduling
Travel & Hospitality
Give personalized travel suggestions, modify bookings, respond to loyalty inquiries, and provide proactively disruption notifications across every customer touchpoint.
- Service Updates
- Loyalty Inquiries
- Booking modifications
India's most trusted Salesforce partner for Agentforce
Not every Salesforce partner is equipped to implement Agentforce. It requires deep data architecture skills, AI specialisation, and hands-on Salesforce platform expertise. Manras brings all three.
As a Salesforce Platinum Summit Partner – the highest tier awarded by Salesforce – Manras has delivered 500+ successful implementations across 15+ industries in India and globally. Our 246+ certified professionals don’t just configure Agentforce; they architect AI strategies aligned with your data landscape, business goals, and compliance requirements.
Recognized for the work in Industry, by the Industry 💙
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Frequently Asked Questions
Salesforce Agentforce refers to an intelligent AI system with the ability to perform activities like sales, marketing, and services without requiring any human intervention at all times. In contrast to the regular chatbots and AI systems, Agentforce possesses qualities like reasoning skills, decision-making abilities, execution capability, and uninterrupted workflow.
While the regular chatbots depend on preprogrammed answers and human management for complex tasks, Agentforce acts like an intelligent digital team with capabilities of qualifying prospects, managing service requests, and other activities in the Salesforce environment.
Agentforce uses the integration with Salesforce Data Cloud in order to gain access to live CRM data, customer interactions, and workflows. This makes sure that the responses of AI bots in sales, services, and marketing are always correct and accurate.
Yes, it will be able to. It is possible to make use of automation capabilities provided by Agentforce for customer interactions, case handling, escalation management, and workflow management procedures on an ongoing basis. According to deployment results, firms have the ability to autonomously handle up to 66 percent of all cases.
Yes, there are such services. Manras Technologies will help you manage, monitor, and train your staff regarding Agentforce use.