Since 85% of the customers prefer SMSs considered as short and crisp informative texts to emails or phone calls regarded as long, descriptive, and even interruptive, Communicat-O helps to gain loyalty of the customers by using the channel of their choice. This means you’ll get 6X more responses than expected from emails
Communicat-O’s user- interface is simple and straightforward, with a minimal learning curve. Its clickable wizards guide you to quickly set up and use Communicat-O right from day one. Migration to Communicat-O doesn’t require a lot of preparation and analysis. You can speedily and effortlessly migrate from spreadsheets and other CRM systems.
Communicat-O can quickly adapt to different industry-specific needs. Its impeccable amalgamation with other third-party apps that your company uses daily beautifies the entire CRM experience. Using the Campaign Builder, you can tune to pre-configured campaigns or profiles for customized ones without writing a single line of code. The Campaign Manager gives you a complete view of all your campaigns, whether paused, edited, cloned, or stopped.
Communicat-O offers best-in-class automation features for automating the entire business process. So, you can spend more time interacting with customers than entering data manually. Its robust analysis and reports allow you to make smarter business decisions. It guides your reps to quickly and effectively respond to lead or customer requests using the quick reply templates. It sends automatic alerts so that reps never miss a conversation. The worklists help reps handle voluminous communications. The custom lists help keep track of the prioritized customers or hot prospects that need that extra personal touch
Communicat-O lives in Salesforce. It is a robust native Salesforce SMS messaging solution that provides sincere and seamless inbound and outbound (SMS) integration right at the architectural level. This ensures easy-access, more straightforward user-interface, and versatility thus, driving out the complexity from the Salesforce SMS so that you can focus on conversations rather than technology!
Creating necessary reports is no struggle. Our dashboards and reports portray out-of-the-box business-critical insights into your text messaging. Right from message delivery, budgetary controls to service rep performance, and campaign results, our analysis helps you better your ROI.
