Communicat-O

Enhancing customer experience with a personal touch

Transforming communication with customers.

( The SMS Business Text Messaging that helps to seal deals faster!)

Build More Conversations Deepen Customer Preference Profiles Win More Customers

Be a Textpert and,

Attract 70% More prospects

Win 47% More Sales

Handle 10X More Customer Cases

Befriend Communicat-O

What is Communicat-O ?

Managing customer relationships often becomes tedious without reviewing previous messaging conversation history. Communicat-O offers this personal touch required to communicate effectively with customers, prospects, and business partners. It helps sales reps know what was promised, find potential opportunities for upselling, or even review what was discussed to accelerate service case solutions. Conclusion: with 360-degree conversation history, you are likely to attract 6X more prospects, close 40% more deals, and increase the service rep productivity by 7X times.

Communicat-O works in Salesforce Classic, Salesforce Lightning and Salesforce 1 automatically without any additional configurations. It empowers you to execute single/bulk SMS/MMS, handle large volumes of lead conversations, automate case creation and response, route the case to the right agent, guide agents towards faster solutions with quick reply templates. All-in-all enhancing customer experience with minimal wait times.

Artificial Intelligence

ChatBox

Billing Your Number

Schedule Event Calendar

Incoming Dashboard

Conversation View

Looking For the Right Targeting Strategy?

Customers are 134% more likely to respond to an SMS text than an email. Why? Because your 160 character text takes just a minute of the viewer’s time. No wonder the opening rate of an SMS is an impressive 98% compared to 28% for emails.

For SMS messaging, informed buyers look for

to set their business apart from their competition

Are you one of them?

If yes, your search ends here. Welcome to Communicat-O, a one-stop text messaging solution for Salesforce users, a powerful tool that makes you more responsive towards the customers and shows them that YOU CARE!

Why?

Know its importance?

istockphoto-185114030-612x612

Since 85% of the customers prefer SMSs considered as short and crisp informative texts to emails or phone calls regarded as long, descriptive, and even interruptive, Communicat-O helps to gain loyalty of the customers by using the channel of their choice. This means you’ll get 6X more responses than expected from emails

Communicat-O’s user- interface is simple and straightforward, with a minimal learning curve. Its clickable wizards guide you to quickly set up and use Communicat-O right from day one. Migration to Communicat-O doesn’t require a lot of preparation and analysis. You can speedily and effortlessly migrate from spreadsheets and other CRM systems.

Communicat-O can quickly adapt to different industry-specific needs. Its impeccable amalgamation with other third-party apps that your company uses daily beautifies the entire CRM experience. Using the Campaign Builder, you can tune to pre-configured campaigns or profiles for customized ones without writing a single line of code. The Campaign Manager gives you a complete view of all your campaigns, whether paused, edited, cloned, or stopped.

Communicat-O offers best-in-class automation features for automating the entire business process. So, you can spend more time interacting with customers than entering data manually. Its robust analysis and reports allow you to make smarter business decisions. It guides your reps to quickly and effectively respond to lead or customer requests using the quick reply templates. It sends automatic alerts so that reps never miss a conversation. The worklists help reps handle voluminous communications. The custom lists help keep track of the prioritized customers or hot prospects that need that extra personal touch

Communicat-O lives in Salesforce. It is a robust native Salesforce SMS messaging solution that provides sincere and seamless inbound and outbound (SMS) integration right at the architectural level. This ensures easy-access, more straightforward user-interface, and versatility thus, driving out the complexity from the Salesforce SMS so that you can focus on conversations rather than technology!
Creating necessary reports is no struggle. Our dashboards and reports portray out-of-the-box business-critical insights into your text messaging. Right from message delivery, budgetary controls to service rep performance, and campaign results, our analysis helps you better your ROI.
istockphoto-185114030-612x612

Communicat-O offers best-in-class automation features for automating the entire business process. So, you can spend more time interacting with customers than entering data manually. Its robust analysis and reports allow you to make smarter business decisions. It guides your reps to quickly and effectively respond to lead or customer requests using the quick reply templates. It sends automatic alerts so that reps never miss a conversation. The worklists help reps handle voluminous communications. The custom lists help keep track of the prioritized customers or hot prospects that need that extra personal touch

Since 85% of the customers prefer SMSs considered as short and crisp informative texts to emails or phone calls that are considered long, descriptive, and even interruptive, Communicat-O helps to gain customer loyalty by using the channel of their choice. This means you’ll get 6X more responses than expected from emails

Communicat-O’s user- interface is simple and straightforward, with a minimal learning curve. Its clickable wizards guide you to quickly set up and use Communicat-O right from day one. Migration to Communicat-O doesn’t require a lot of preparation and analysis. You can speedily and effortlessly migrate from spreadsheets and other CRM systems.

Communicat-O can quickly adapt to different industry-specific needs. Its impeccable amalgamation with other third-party apps that your company uses daily beautifies the entire CRM experience. Using the Campaign Builder, you can tune to pre-configured campaigns or profiles for customized ones without writing a single line of code. The Campaign Manager gives you a complete view of all your campaigns, whether paused, edited, cloned, or stopped.

Communicat-O lives in Salesforce.  It is a robust native Salesforce SMS messaging solution that provides sincere and seamless inbound and outbound (SMS) integration right at the architectural level. This ensures easy-access, more straightforward user-interface, and versatility thus, driving out the complexity from the Salesforce SMS so that you can focus on conversations rather than technology

Creating necessary reports is no struggle. Our dashboards and reports portray out-of-the-box business-critical insights into your text messaging. Right from message delivery, budgetary controls to service rep performance, and campaign results, our analysis helps you better your ROI

Interested in using Communicat-O?

Start Your Free Trial Now

Experience Communicat-O solutions for your specific industry and messaging requirements.

Industry Specific Messaging Solutions

We believe in transforming your conversations with your customers and making you TEXTPERTS! We deliver packaged solutions for your specific industry requirements.

1
Finance
Communicate continuously with the clients in the office or on the go, Schedule appointments with clients, get critical loan information, and reminders to submit loan requirement docs.
2
Education

Go digital to recruit students with text messaging, automate student’s education applications, Send campus announcements or event reminders.

3
Product Sales
Be the first to respond quickly and efficiently, increase your leads, accelerate sales conversations, increase customer responsiveness.
4
Hiring
Quickly filter candidates who match position requirements, pre-qualify them for faster placements, place the filtered candidates more efficiently, keep them engaged to meet client satisfaction.
5
Wellness
Share wellness tips, set up or reschedule appointments with patients, reach more prospects with health product promotions, improve communication with patients for their satisfaction.
6
Real Estate
Automate daily inquiries, build buyer’s profile, schedule showings, send property alerts, craft ideal text messages for home buyers, set client reminders to supply information, sign a form, or provide feedback.

Others Make Promises, We Make Your Business Smarter, Faster, and Better.

Let Our Numbers Speak For Us

300%

Improvement in lead conversion rates.

40%

Revenue increment per salesperson.

24/7

Technical support for customers.

27%

Increase in customer retention.