How to Introduce SMS & WhatsApp Into Your Salesforce Processes?

How to Introduce SMS & WhatsApp Into Your Salesforce Processes?

Are you a Salesforce user? Are you dilly-dallying over whether to start SMS-ing and WhatsApp-ing your customers and leads? You are at the right place. Text messages, whether through SMS or WhatsApp, have higher opening rates than email. Short and crisp, these can be viewed effortlessly by customers on their mobile phones. Text messaging, done […]

The 3 Common Approaches to Salesforce Implementation

The 3 Common Approaches to Salesforce Implementation

Transitioning to the Salesforce platform brings a host of benefits to an organization. With its positive impact on productivity and profitability, many organizations implement Salesforce to meet their business objectives. Salesforce implementation is a complex process with many challenges. It is necessary that companies choose the right implementation approach before embarking on this journey. There […]

Customer 360 Transformation: The Importance of Changing Mindsets in Your Organization

Customer 360 Transformation: The Importance of Changing Mindsets in Your Organization

As we usher in industry 4.0 with its dynamism and complexity, the leadership of many businesses is leveraging technology to stay ahead of competition. However, the big question is – Is that enough? Are they future-ready? Not if they are applying the technology to a business that is built on product-centricity, old-fashioned thinking and fixed […]

CPQ: A Major Breakthrough in Sales Cloud

Why there is a need of CPQ?

Gone are the days when a Sales rep used to spend more than 60% of their time generating quotes, writing proposals, and waiting for the approvals to be done instead of closing deals.  Ask your reps:  How many times did they sent inaccurate pricing in their Quotes to prospects?   How much was it painstaking to […]

How Salesforce Can Support Banks In Growing Their Customers?

How does Salesforce help businesses transform?

In a digital economy, traditional banking models are moving towards operating as an ecosystem instead of just running a bank. Earlier, a bank would operate in silos through physical stores being the face of the business. However, the digital-driven world has multiple customer touch points being catered by fintech competitors. Therefore, banks need to serve […]

Top Features, Benefits and Latest Updates of Salesforce Sales and Service Cloud

Salesforce Service Cloud

Salesforce, world’s #1 CRM platform, offers a wide range of products and services ranging from the Sales Cloud and Service Cloud to Marketing Cloud, Commerce Cloud and so much more to empower businesses to reimagine their processes and elevate their business results. In this article, we will look closely at the Sales and Service Clouds. […]

2020 FAQ: How ShareIT-O Helpful In Inheriting Shared Records?

How ShareIT-O Helpful In Inheriting Shared Records?

MANRAS is trying to shift the paradigm by clinching one more product i.e. “ShareIT-O” in their bucket, catered to share Salesforce records without complex coding or expensive processes. I believe wholeheartedly in their new launch. 3 key points that are kept in mind while developing this product lies among: Connection and Collaboration Sharing irrespective of […]