How to Introduce SMS & WhatsApp Into Your Salesforce Processes?

How to Introduce SMS & WhatsApp Into Your Salesforce Processes?

Are you a Salesforce user? Are you dilly-dallying over whether to start SMS-ing and WhatsApp-ing your customers and leads? You are at the right place. Text messages, whether through SMS or WhatsApp, have higher opening rates than email. Short and crisp, these can be viewed effortlessly by customers on their mobile phones. Text messaging, done […]

The 3 Common Approaches to Salesforce Implementation

The 3 Common Approaches to Salesforce Implementation

Transitioning to the Salesforce platform brings a host of benefits to an organization. With its positive impact on productivity and profitability, many organizations implement Salesforce to meet their business objectives. Salesforce implementation is a complex process with many challenges. It is necessary that companies choose the right implementation approach before embarking on this journey. There […]

5 Benefits of Having Insurance CRM Software for Agents

5 Benefits of Having Insurance CRM Software for Agents

Insurance is one of the largest industries in the world and involves high-velocity sales. Typically, it has a vast and varied customer base, which includes individuals from across generations and backgrounds. Selling insurance policies to such a varied customer base is challenging to say the least. Coupled with the fast-changing customer expectations, there is an […]

Why Now Is The Time For Healthcare To Move To The Salesforce Cloud?

Why Now Is The Time For Healthcare To Move To The Salesforce Cloud?

The healthcare industry is undergoing a digital transformation as many organizations are adopting digital models such as Electronic Health Records (EHR), online lab portals, etc. Healthcare companies need these digital tools to connect with their patients and other partners such as care workers or insurers. However, to put the digital models to best use, organizations […]