The year 2020 has proved to be the most difficult year for many including the retail industry. Thanks to the COVID-19 pandemic, brick and mortar establishments have suffered, while e-commerce accelerated at a phenomenal pace. As per IBM’s annual US retail index study, COVID-19 has sped up the shift to e-commerce by 5 years. On […]
The Indian real estate sector is projected to reach USD9.30 billion by 2040. If you are running a real estate business, you can look forward to a good growth trajectory in the next two decades. However, this also calls for tightening the reins of your business systems for seamless functioning and investing more time in […]
If you are here, we assume that you either are considering or have already purchased Salesforce. What follows next is the most critical stage – that of implementation. The question that most businesses ask at this crucial stage is – Should We Self-Implement the Salesforce Project or Hire an Implementation Partner? It is important to […]
Insurance is one of the largest industries in the world and involves high-velocity sales. Typically, it has a vast and varied customer base, which includes individuals from across generations and backgrounds. Selling insurance policies to such a varied customer base is challenging to say the least. Coupled with the fast-changing customer expectations, there is an […]
In a digital economy, traditional banking models are moving towards operating as an ecosystem instead of just running a bank. Earlier, a bank would operate in silos through physical stores being the face of the business. However, the digital-driven world has multiple customer touch points being catered by fintech competitors. Therefore, banks need to serve […]
Thriving customer relationships are at the heart of a highly competitive landscape like the real estate industry. With leads coming in from all corners, the real estate agents need to be very vigilant and methodical in following up each of those leads. After all, their customers are clients who are interested in making a profitable […]
