Benefits of CRM for Education Industry

Benefits of CRM for Education Industry

The education industry is a fast-growing and highly competitive space where establishing a brand image and recall value are indispensable for success. Not just that, higher Education Institutions have multiple constituents (from students, staff and alumni to donors and affiliates) and highly intertwined networks. Resolving the unique challenges faced by higher education institutions will drive […]

Service Cloud Workforce Engagement – Right Agents, Right Skills, at the Right Time

Service Cloud Workforce Engagement – Right Agents, Right Skills, at the Right Time

Service Cloud workforce engagement is the new product of Salesforce which will help organizations to deliver exceptional customer service using Salesforce Service Cloud. It implements the power of artificial intelligence to predict customer service demands with the help of future proof technology & it will assign the customer request accurately to the right agent at the right time who is having the right skill for that, this workforce […]

How Salesforce CRM Revolutionised The Fintech Industry

How Salesforce CRM Revolutionised The Fintech Industry

The Salesforce CRM system software allows organizations to store customer data, including names, phone numbers, emails, etc., and keep track of activity. Sales Cloud, a drag and drop product offered by Salesforce CRM, incorporates all the customer information in one platform. Made specifically for sales reps, these systems optimize CRM in banking sectors in a […]

Understanding the tenets of Salesforce Integration

Understanding the tenets of Salesforce Integration

Salesforce is a cloud-based platform that offers on-the-go access to critical processes such as sales and marketing, reporting, etc. Connecting it with other tools helps businesses tie different processes together and improve their efficiency. When implemented with a strategic plan-of-action, Salesforce integration services can bring a sea change to an organization’s productivity. How does Salesforce […]

Retail CRM That Really Works For The Post COVID-19 World

Retail CRM that really works for the Post COVID-19 World

The year 2020 has proved to be the most difficult year for many including the retail industry. Thanks to the COVID-19 pandemic, brick and mortar establishments have suffered, while e-commerce accelerated at a phenomenal pace. As per IBM’s annual US retail index study, COVID-19 has sped up the shift to e-commerce by 5 years. On […]

What is Marketing Cloud and its Benefits?

What is Marketing Cloud and its Benefits

In today’s digital world, it is pertinent to connect with customers with the right, consistent and relevant message as well as analyse the effectiveness of digital channels in real-time. However, this is akin to a mammoth task given that customers are present on multiple social media platforms, devices and locations. This is where the marketing […]

The Benefits of Salesforce in 2021

top Salesforce consulting firms

In 2021, organizations will continue to overcome the aftereffects of COVID-19. With 18% share in the CRM software market, Salesforce benefits a large number of companies globally by streamlining their processes, improving employee productivity, and enhancing customer experience. Key benefits of Salesforce for organizations in 2021In 2021, Salesforce consultants will help firms implement a customized […]

How to Find the Right Salesforce Partner?

Salesforce implementation partners

Choosing a Salesforce partner is a crucial decision when you decide to automate your business processes or upgrade your existing CRM system using Salesforce’s cloud solutions. A right partner can ensure that the digital transformation for your organization happens in the right direction in the right way in the right time. Let’s look at the […]

Salesforce CRM an Intelligent Approach to Business Problems

Salesforce CRM an intelligent approach to business problems

Customers are at the core of any business idea. Happy customers make for a steady foundation for a successful business. Therefore, building strong customer relationships is a priority for businesses. Customer Relationship Management (CRM) is a revolutionary approach in nurturing an organization’s relationships with its clients. CRM can handle a range of business operations for […]