Case Study 2 - Manras

Case Study 2

About the Client

Our client is an internationally renowned and leading healthcare service provider catering to large and medium enterprise across United States. The organization specializes in providing simplified healthcare solutions eliminating the criticalities faced by the patients and physicians with respect to their insurance policies. It is also one of the top leading partner who provides service to the Physicians for easy accounting, lucid billing and enhanced e-health record maintenance, and a lot more. Our client was already using Salesforce for a myriad of business processes and they wanted a user friendly web portal to connect physicians, patients, corporations and insurance providers associated with them on a single platform.

How we did it ?

Salesforce Integration
App on AppExchange
Real Time Updates
Data sync Tracking

Results

Reduced Paperwork By 70%

Bringing physicians and Patients on web platform reduced dependency on paper forms.

Revenue increased by 30%

The portal helped client land bigger deals resulting in increase of business by around 30%.

Top Salesforce Lightning Service

Saved 20 Man Hours a Week

Automation of data entry saved around 20 man hours a week.

Better Customer Feedback

User friendly portal and ease of information access garnered positive user feedback across all channels.

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